Getting Started

The four options you can select in this section are:

  • Before you start
  • Measurement
  • Plan Do Study Act, and
  • Driver Diagram

Within these sections you will find models designed by your peers and colleagues that will provide insightful recommendations on where to begin your improvement journey. You will also find information on the quality improvement methodology that was used during the pilot programme and the case studies that were produced as part of the formal evaluation process of this work.

Special thanks is given to the three individual care homes that participated in these case studies:

  • Abbey Gardens, Dumfries [Dumfries & Galloway HSCP]
  • Canniesburn, Bearsden [East Dumbertonshire HSCP]
  • Catmoor house, Scone [Perth & Kinross HSCP]